Frequently Asked Questions


The usual FAQs listed below may assist in addressing any queries or worries. If you have any more questions or concerns concerning your pet, don’t hesitate to call.

Frequently Asked Questions

What are your hours?

Our hours are:

Monday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 5:00 PM

Tues/Thurs/Fri: 7:30 AM – 6:00 PM

Saturday: 7:30 AM – 12:00 PM

Sunday: Closed

What forms of payment do you accept?

We accept Debit, Credit, Cash, Check, and CareCredit.

Do we offer payment plans?

We offer payment plans through CareCredit they offer veterinary and pet financing to help keep your most cherished family members in top shape.

What kind of pets do you tre

We treat dogs, cats, and pocket pets.

Do I need an appointment?

Yes, please call 513-474-4111 or book through the online system.

How do I book an appointment?

You can book an appointment by calling us at 513-474-4111 or book through our online system.

What are the recommended vaccines for a dog?

Rabies and DHP are core vaccines that should be administered to all pets. Bordetella and influenza are recommended for dogs that are particularly social. Lyme is recommended for dogs that spend time out in nature, such as on hikes or in parks.

What vaccines are recommended for cats?

Rabies and FVRCP are core vaccines for all felines. FeLV is recommended for outdoor cats.

Why should I spay or neuter my dog or cat?

There are a number of benefits to spaying/neutering. Some of these include decreasing overpopulation, limiting aggression, pyometra, roaming protecting, and cancer prevention.

What age should I spay or neuter my dog or cat?

We recommend spaying/neutering your pet at 6 months.

Should I give my dog or cat monthly heartworm preventative?

Yes, we recommend administering heartworm preventative as mosquitos are common in Long Island yearround. Intestinal parasites are also commonly found in the city, which can pose a threat to your pet.

Should I give my dog or cat a flea and tick preventative year round?

Yes, fleas are common, especially in an apartment setting. Tick can be encountered when hiking or frequently visiting the park.

How can I order food, medications, and preventatives for my pet?

You can order medications by calling us at 513-474-4111, or request through PetDesk.